Real feedback, real people
Kind words
These are real notes — Reward & Recognition shout-outs between colleagues, and messages from clients and families about the support they have had. We have kept first names only, and lightly trimmed here and there, but always their own words.
From a client
“Without Donna I wouldn’t be here today. No one else cared about my well-being and she did. I am forever grateful for everything she has done for me.”
To Donna • From PM
From a family
“The team he has had has been absolutely astounding, especially in the politest way the “maturer” ladies… it’s been so refreshing to see how everyone in the team really cares. As I live a long way away, seeing the team has given me reassurance he’s in safe hands.”
To the whole team • From a client’s daughter
From a client
“Louise’s heart and soul radiates out. Anyone who gives me a laugh and a break from misery I’ve had over the last year for an hour a week, I’ll have any day of the week… A lovely lady with old fashioned values. Amazing lady.”
To Louise • From CB & AB
From a client
“For always showing me kindness, consideration and patience. I feel I have gained a lot of confidence with them supporting me. They have both made me feel comfortable and given me the strength to believe more in myself. I feel grateful and honoured with their support.”
To Neil & Steph • From GA
From a client
“Being brilliant and compassionate during my visits! Really lovely people, always look forward to my visits for them.”
To Jayne & Chris • From GA
From a client
“She’s incredible. She made me feel I could talk freely about anything and she would listen. She helped me overcome my embarrassment and made me feel at ease, and I’ve never felt that from previous companies.”
To Sharon • From a client
From a client
“Very efficient, friendly young lady. She was so conscientious of my needs.”
To Louise • From JTi
From a family
“Someone needs to give Justin a medal, he is just amazing. It’s like he has an inbuilt tracker to find PMc and scoop him up safely. He definitely goes above and beyond.”
To Justin • From PMc’s niece
From a family
“JBr has not stopped talking about how much fun they have had during visits, and it has really put me at ease leaving her.”
To Kelly • From Natalie, JBr’s daughter
From a client
“So impressed by the team so far, such lovely ladies! Feel things will move forward in a positive way.”
To the team • From a new client, SP
From a client
“I’ve really enjoyed having their visits and feel I’ve been able to get a bit more done recently, and feel at ease.”
To Sharon & Jade • From WF
From a client
“KK said she loves having you, and has a massive smile when she knows you’re coming.”
To Sharon • From KK
From a family
“I forgot to say how much we love Melissa.”
To Melissa • From AG’s daughter
From a client
“Going the extra mile and not making me feel so alone whilst my husband is in hospital. It was lovely to sit down, have a pasty and a chat with someone who feels like a friend.”
To Tonia • From CBr
From a client
“For being there for me when I needed a cry, or just to talk to someone to reasure me.”
To Gemma & Lucy • From Lou H
Team to team
“Always being there, no matter what. Lucy is always there for everyone. She is always so responsive and supportive. We are all very lucky to have her.”
To Lucy • From Donna
Team to team
“Huge shoutout to Deborah for how she handled multiple complex client situations on Friday. She truly went above and beyond, and it was clear how much she embodied our company values of respect and compassion. The clients were in a very vulnerable position and you made such a difference. Thank you.”
To Deborah • From Donna
Team to team
“Jade has consistently gone above and beyond when we bought in a new vulnerable client. She took control and used her initiative to ensure his transition from hospital to the community was as smooth as possible. Thank you Jade.”
To Jade • From Donna
Team to team
“We never thought we find a perfect person to take over the rota, but we did!!! Charlotte is so calm, organised and accommodating, she has complemented the office dynamics and has embraced everything we throw at her. Thank you so much Charlotte, we are so pleased you chose Kintota.”
To Charlotte • From Donna
Team to team
“I doubled up with Michael today. I was so impressed with Michael. What a caring, observant support worker he is, and also fantastic with JS.”
To Michael • From Deborah
Team to team
“Coming into the office and smashing her new job role! She has brought positivity and a breath of fresh air. Nothing has been too difficult and she has taken on every opportunity to better understand her role. It has been great having you in the office.”
To Kelly • From Ashleigh
Team to team
“Stella has slotted into such a hard position so well. She has made an excellent start and I know she will only get stronger. Thank you.”
To Stella • From Donna
Team to team
“She fits beautifully into the team. We share a number of clients, and the feedback from them about Sara has been overwhelmingly positive — they consistently praise her and genuinely enjoy having her as part of their team. She brings a lovely, friendly approach to everything she does.”
To Sara • From Maisie
Team to team
“Going above and beyond with every client. The rapport built with her clients since starting is unmatched, even to the point they ring up to ask for her every day! Well done Danielle.”
To Danielle • From Ashleigh
Team to team
“Her clients really look forward to seeing her. She is so good at building trusting relationships, especially with people who are a little reserved… they adore her.”
To Steph • From Caroline
Team to team
“Tanya is kind and very loyal, her clients love her. She is also a warrior — I’d like her on my side in a battle!”
To Tanya • From Caroline
Team to team
“For her effort with a client’s dogs whilst he was in hospital. It’s a small thing that usually can get overlooked, but she has been on it all week trying to ensure the dogs are looked after whilst the client is unwell. This is what makes Kintota so special.”
To Jen • From Caitlin
Team to team
“I asked Donna if she ever wakes up in the morning and just can’t be bothered, and her response was “this company is the reason I get up, I love it.” I thought that was wonderful — she deserves more, as she is the best boss!”
To Donna • From a colleague
Team to team
“Just for being amazing and listening to my moaning, hahaha.”
To Donna • From Emma
Team to team
“Our client SS has a funeral in a couple of days, and Michael has agreed to go with him. He phoned SS to check on arrangements and to see what SS would like him to wear… very thoughtful, and it put SS at ease.”
To Michael • From Neil